Ask Six Simple Questions To Select The Right Auto Repair Shop
North American Precis Syndicate
It may pay to find out a few facts before you let anyone work on your car. (NAPS)
(NAPSI)—By asking six simple questions, you may be better able to
identify the right auto repair shop to properly care for one of your most
valuable assets, your car.
What To Ask
1. Does the business employ
ASE-certified technicians? Credentials and affiliations are indicators of
professionalism and the management’s commitment to training and
2. Is the shop and customer waiting
area clean and organized? Cleanliness and organization are signs of a
3. Are customers greeted and
treated in a friendly and respectful manner? Many auto repair businesses
excel in the area of customer service and satisfaction. A simple phone call
to the shop to inquire about their services can give you a glimpse of how
they treat customers.
4. Does the business provide a
written estimate? The business should complete a written estimate and
request your signature prior to starting any repairs on your car.
5. Does the business offer a
warranty? Most auto repair businesses offer a warranty on parts and labor
and the warranty is usually in writing or posted in
the waiting area.
6. Does the business have a list of
satisfied customers or references that it is willing to give you?
Satisfied customers and recommendations from family, friends and neighbors
are helpful in finding a good shop. Many auto repair facilities also have
company websites that are worth checking out as they often include
testimonials and additional information about the business.
“A vehicle is a major purchase for most people, so it makes sense to
take the time to select an auto repair facility that will take the best care
of that investment,” said Rich White, executive director of the
nonprofit Car Care Council. “Being an informed auto care consumer means
not only learning about your vehicle and its service needs, but also the
facility that will make the repairs.”
A Car Care Council video, titled “Auto Service and Repair: What to
Expect,” provides valuable information on such topics as what to expect
at the shop and covers the real truth about consumer rights and the
The Car Care Council is the source of information for the “Be Car
Care Aware” consumer education campaign promoting the benefits of
regular vehicle care, maintenance and repair to consumers.
To order a free copy of the popular “Car Care Guide,” visit
the council’s consumer education website at www.carcare.org.
the right questions can help you identify the right auto repair shop to
properly care for one of your most valuable assets, your car, said Rich
White, executive director of the non-profit Car Care Council. http://bit.ly/2KGzMC4”
On the Net:North American Precis Syndicate, Inc.(NAPSI)